Boutique Director - CHAUMET LVMH

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The Maison Chaumet is a key player in the luxury goods market and has been the epitome of excellence in Parisian jewellery since its founding in 1780. In this challenging context of dynamic transition, you will have the opportunity to contribute to the Maison Chaumet’s strong growth in one of our Middle East network.

 As Boutique Director, you will be responsible for the overall management of the Boutique, ensuring sales performance, profitability, brand recognition, team development, superior customer service and customer database building and development. Position is based in Dubai Mall.

What you'll be doing 

  • Achieves monthly Boutique turnover and KPI targets
  • Sets monthly objectives for all Sales Associate and motivates the team on a daily basis
  • Completes daily and monthly reporting to analyze business trends and needs
  • Is responsible for the overall training and development of Sales Associates and reviews their performances (coaching, one to one)
  • Holds briefings to insure consistent communication and information level
  • Upholds company’s customer service standards
  • Is responsible for developing the customer database, recruit new clients and build loyalty with repeaters
  • Proposes local activation opportunities and develops external relationships to ensure maximal exposure, increase traffic and boost sales
  • Manages Boutique Stock, reviews stock levels and communicates product needs
  • Is responsible for the Boutique administration (cash flow, shipments, repairs, security)
  • Insures team understanding and adherence to Maison policies and procedures
  • Insures that all visual directives are respected and executed (cleanness, merchandising, team grooming)
  • Represents the Brand inside and outside of the Boutique

What you'll need to succeed 

  • Minimum 6 -8 years in- store leadership experience within a Luxury Jewelry business or a Luxury Fashion House
  • Expertise in high end Jewelry sales and product knowledge
  • Solid customer focus and attention to detail.
  • Strong communication and clienteling skills
  • Strong interpersonal and team development skills
  • Experience in the UAE market and understanding of the GCC consumer

What we can offer you 

We will help shape your journey with us through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility.

Our Group offers the opportunity to support careers that may span different teams, different job roles, different categories and even different countries.  We offer diverse career paths for those who show drive and passion as well as the desire to learn and grow.

Amazing benefits
We recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, life insurance, child education contribution, remote and flexible working as well as exclusive employee discounts.

Or, know someone who would be a perfect fit? Let them know!

Dubai

Chalhoub Group d3 Office
Dubai Directions View page

DIVERSITY

With our people at heart, we believe in building a diverse work environment that nurtures and celebrates people’s differences, offers equal opportunities to all and ensures that our team members have a sense of belonging.

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