Brand Trainer

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Who we are 

We are a leading luxury retailer in the Middle East. With more than 600 stores, 300 brands, and over 65 years of experience in the region, we are the premiere destination for luxury goods. To fuel the next stage of the organisation’s growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey.

Ready to join our exciting transformation to become a hybrid retailer, bringing luxury experiences to the fingertips of our customers everywhere? Now’s your chance. By being part of our journey here at Chalhoub Group, you can make a real impact on customers and some of the finest brands in the world. In return, you’ll have everything you need to innovate your career.

What you'll be doing 

Our Brand Trainer is responsible for imparting knowledge and awareness of the Luxury Gifts or Fashion or Beauty category by using best training practices. Our Trainer will also research and localise materials on the category and brand, and in collaboration with Group L&D, will develop the training material to be delivered. Our Brand Trainer will support the front-liners with on-the-job learning, as well as with monitoring performance and training needs analysis.

  • Conduct training needs analysis to assess the needs of the team
  • Create, communicate, coordinate and implement the training calendar for the year
  • Research, gather and localise brand material, and work in collaboration with Group LandD in the development of training materials
  • Acquire product knowledge of new brands and train the team accordingly
  • Leverage Group's available digital tools to digitalize training content
  • Analyse training data to assess usage and gaps
  • Create brand awareness at the frontline level and cascade important seasonal brand messages to in-store team
  • Deliver the START program Category Training Day and Brand Training Days
  • Provide training to the shop floor team by employing advanced product knowledge and best practice training techniques

What you'll need to succeed 

  • Retail Trends and Directions
  • Curriculum Design
  • Demonstrating Personal Resilience & Adapting to change
  • Demonstrating Customer Centricity
  • Technical
  • Understanding & Developing Self
  • Train-The-Trainer
  • Driving Results
  • Training Delivery
  • Communicating Effectively
  • Collaborating & Influencing with respect & trust 
  • Being Inclusive
  • Business Acumen

What we can offer you 

We will help shape your journey with us through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility.

Our Group offers the opportunity to support careers that may span different teams, different job roles, different categories and even different countries.  We offer diverse career paths for those who show drive and passion as well as the desire to learn and grow.

Amazing benefits 

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, life insurance, child education contribution, remote and flexible working as well as exclusive employee discounts.

We usually respond within a week

Or, know someone who would be a perfect fit? Let them know!

Chalhoub Group
23424 Jeddah Directions View page


12326 Riyadh Directions View page


With our people at heart, we believe in building a diverse work environment that nurtures and celebrates people’s differences, offers equal opportunities to all and ensures that our team members have a sense of belonging.

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