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Who we are 

We are a leading luxury retailer in the Middle East. With more than 600 stores, 300 brands, and over 65 years of experience in the region, we are the premiere destination for luxury goods. To fuel the next stage of the organisation’s growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey.

Ready to join our exciting transformation to become a hybrid retailer, bringing luxury experiences to the fingertips of our customers everywhere? Now’s your chance. By being part of our journey here at Chalhoub Group, you can make a real impact on customers and some of the finest brands in the world. In return, you’ll have everything you need to innovate your career.

What you'll be doing 

At Chalhoub together we achieve excellence! As a Brand Trainer you will be responsible for imparting your knowledge and awareness of the Luxury Gifts/ Fashion or Beauty categories by using best training practices. You will also research and localise materials on the category and brands, and in collaboration with Group L&D, will develop the training material to be delivered. You will also support the front-liners with on-the-job learning, as well as with monitoring performance and training needs analysis. 

  • Conduct training needs analysis to assess the needs of the team
  • Create, communicate, coordinate & implement the training calendar for the year
  • Research, gather and localise brand material, and work in collaboration with Group L&D in the development of training materials
  • Acquire product knowledge of new brands and train the team accordingly
  • Leverage Group's available digital tools to digitalize training content
  • Analyse training data to assess usage and gaps
  • Create brand awareness at the frontline level and cascade important seasonal brand messages to in-store team
  • Deliver the START program Category Training Day and Brand Training Days
  • Provide training to the shop floor team by employing advanced product knowledge and best practice training techniques
  • Monitor product training of the Delegation brands
  • Introduce interior design training related to category / products sold
  • Conduct evaluations on the Learners and effectiveness of the learning materials and approaches
  • Recommend new learning materials and approaches to support the divisions needs
  • Participate in Group L&D training events and best practice development
  • Act as the Brand ambassador at internal and external events

What you'll need to succeed 

  • Experience in Skincare, Beauty field.
  • Experience in Training and Development 
  • Excellent English communication skills. Arabic would be a benefit.

 

What we can offer you 

We will help shape your journey with us through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility.

Our Group offers the opportunity to support careers that may span different teams, different job roles, different categories and even different countries.  We offer diverse career paths for those who show drive and passion as well as the desire to learn and grow.

Amazing benefits We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, life insurance, child education contribution, remote and flexible working as well as exclusive employee discounts.

Or, know someone who would be a perfect fit? Let them know!

Dubai

Chalhoub Group d3 Office
Dubai Directions View page

DIVERSITY

With our people at heart, we believe in building a diverse work environment that nurtures and celebrates people’s differences, offers equal opportunities to all and ensures that our team members have a sense of belonging.

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