eCommerce Trading Director

Scroll to content

The Brand: Beauty Nation 

We are pioneering a personalized & curated pure player beauty marketplace, a new shopping experience for the NOW generation

Manifesto:

Discover. Dare. Play. Laugh

 We are home to all-things beauty and left no stone unturned to bring you simply the best of what's our there. We get you. We know what you like. What you want. What you need. What makes you cringe. What makes you post. We're homies. Part of the same squad. And our nation is your nation. Brands. Products. Trends. You Speak. We Listen. We Drop. We're a tribe united by love and care - care for you, your skin, your health. and our world. Life is too short to remain stagnant. We want each experience, each day to be unique. Not another repetition of yesterday. Next, reshuffle! Edit the spaces. Edit the brands. Edit the trends. The only thing that remains is you. 

Live the Nation. Join the Nation   

The role:

We need an eCommerce Trading Director for our new and soon-to-be-launched business venture! You will be responsible for conceptualizing, recommending and analysing the strategic E-commerce function. A key business leader in the Brand Team who is responsible for the online P&L, delivering profitable sales growth through managing merchandise in the online channel, and the execution of a world class customer experience that is consistent with the Global Brand strategy in all operating markets

You will have a talent for building software products, are highly customer centric, very detail-oriented with a passion for design.

What you’ll be doing: 

Strategy and Planning:

  • Elaborate the vision at the Division level and set up the yearly strategic plan and the yearly budgets in accordance with the Brand’s vision and mission
  • Responsible for development of annual online brand P&L budget and commercial / trading plan formulation and delivery in conjunction with regional team(s)
  • Conduct strategic meetings with suppliers, regional teams, etc to negotiate commercial conditions (margin, animations, exclusivity)

Business Development/Relationship Management:

  • Lead the implementation of new business strategies and new partner relationships to increase the reach of the Brand online
  • Develop new business strategy, tactical plans, and detailed business cases for new business development to rationalize resource investments
  • Responsible for delivering the underlying profitability through developing knowledge of key cost drivers from the P&L

Web Analytics Management:

  • Analyse web metrics and make recommendations to improve website performance including new ways to drive website traffic and revenue opportunities
  • Compile and analyse search data and metrics to make decisions regarding business strategy
  • Perform click through rate, conversion, spend and creative analysis to identify growth/optimization opportunities

Product Management:

  • Execute product strategy based on strategic objectives, customer needs and Brand M&As
  • Hear the voice of the customer (and our associates) and represent it while working with various teams to build products that provide an unparalleled shopping experience by putting the customer first through identifying their current and future needs, pain points, and dreams
  • Communicate product priorities/direction to relevant stakeholders
  • Manage collaboration between teams (internal/external), and ensure accountability and ownership throughout the project work
  • Design, test and manage customer facing digital products to execute the vision of taking customer interaction to a new level, across multiple platforms
  • Conduct customer research and determine the user’s story. Draft and build digital product concepts, MVPs and staged products independently; conduct A/B tests and deep dives into customer behavior/interaction (with data) to uncover opportunities and drive business success
  • Identify opportunities, goals and determine metrics for analytics. Grow digital products + services continuously to ensure our ultimate objective: state of the art experiences

CX/UX:

  • Plan and execute large scale CX/UX development/improvement projects in coordination with external service providers
  • Create supporting project documentation and plan work streams; track and review product work/direction on a regular basis
  • Lead the prioritization of product development needs

What you’ll need to succeed: 

  • Experience with eCommerce Trading/Merchandising
  • Experience managing operations and building a team for an eCommerce Business
  • Experience running A/B tests and leading optimization efforts
  • Shopify, Salesforce CRM & Marketing experience is a plus
  • Previous P&L ownership and handling large budgets
  • User experience design skill set including data-driven analytics capabilities, and a working understanding of web application technologies
  • Excellent knowledge of Photoshop, HTML5 and CSS3 coding
  • Ability to prototype in HTML, JavaScript, and CSS and in prototyping tools like InVision etc.
  • Working knowledge of Dreamweaver/Visual Studio
  • University Degree in Computer Science, Computer Engineering or any relevant field
  • A minimum of 6 years of relevant experience in a similar role

What we can offer you   

With us, you will turn your aspirations into reality.  We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.   

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.  To view all our perks and benefits, click here.

We usually respond within a week

Or, know someone who would be a perfect fit? Let them know!

Dubai

Chalhoub Group d3 Office
Dubai Directions View page

DIVERSITY

With our people at heart, we believe in building a diverse work environment that nurtures and celebrates people’s differences, offers equal opportunities to all and ensures that our team members have a sense of belonging.

Read more

Already working at Chalhoub Group?

Let’s recruit together and find your next colleague.

Teamtailor

Applicant tracking system by Teamtailor