eCommerce Trade Manager

Scroll to content

Who we are 

Chalhoub is the leading luxury retailer in the Middle East. With more than 700 stores, 300 brands, and 60 years of experience in the region, we are the premiere destination for luxury goods. To fuel the next stage of the organisation’s growth, we are looking to develop a world class digital and e-commerce capability. Building on our strong data foundations, we are looking to create an agile and truly customer-centric organisation to deliver significant growth. We are looking for top talent to join us on this journey.

The Role

As a trading manager, you will ensure that ecommerce sales and conversion opportunities are maximised through a diligent approach to merchandising and operations. Working closely with the brand teams, your responsibilities will include:

  • Continuously optimising site merchandising to drive both sales and margin 
  • Defining a trade and marketing plan in line with the brand marketing calendar 
  • Managing the ecom budgeting and forecasting process, including in-season
  • Ensuring content optimisation of content throughout the lifecycle of all SKUs
  • Partnering with the brand team to deliver exciting and educational activations
  • Collaborating with CRM and digital marketing on acquisition and retention 
  • Leveraging data to constantly seek out new opportunities for improvement
  • Working with product on the digital roadmap, prioritising using expected ROI
  • Benchmarking and improving the UX in partnership with the product team
  • Being a positive ambassador of the broader e-commerce organisation & culture 

What you’ll need to succeed:

  • Strong knowledge of online trading and KPIs critical for ecommerce success
  • Passionate about storytelling and value it can bring to customer experience
  • Ideally, experience with Shopify, Salesforce, Google Analytics, and other tools
  • Collaborative mindset, working with multiple stakeholders, brands, and regions
  • A hunger to deliver truly transformational impact. This role is not for the timid!

What We Offer 

We will help shape your journey with us through enriching experiences, learning and development opportunities, and exposure to different assignments within your role.

Our Group offers the opportunity to support careers that may span different teams, different job roles, categories and even different countries. We offer diverse career paths for those who show drive and passion as well as the desire to learn and grow.

Amazing Benefits

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, life insurance, child education contribution, and exclusive employee discounts. To view all our perks and benefits, click here.

We usually respond within a week

Or, know someone who would be a perfect fit? Let them know!

Dubai

Chalhoub Group d3 Office
Dubai Directions View page

DIVERSITY

With our people at heart, we believe in building a diverse work environment that nurtures and celebrates people’s differences, offers equal opportunities to all and ensures that our team members have a sense of belonging.

Read more

Already working at Chalhoub Group?

Let’s recruit together and find your next colleague.

Teamtailor

Applicant tracking system by Teamtailor