Operations Coordinator

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Who we are 

We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere.  

To fuel the next stage of our growth we are looking to build a world class team.  From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations.  We are looking for top talent to join us on this journey of exploring new horizons together. 

What you will be doing 

 This position focuses on managing all inward and outward shipment distribution between our concept store and KSA facility. Coordinate with UAE team and KSA team and provide all custom related support to ensure smooth distribution process. 


- Collaboration between Level shoes and KSA facility 

-  Execute tasks in accordance with the rules and procedures of the company.

-  Ensure effective coordination with external and internal service provider.  

- Efficient communication to CS and UAE Level Shoes team to achieve Customer satisfaction. 

- Reduce delay in delivery/collection and customer satisfaction.

- Non-Stock management and replenishment in coordination with operation. 

- Coordinate with UAE and KSA/courier partner and ensure smoother movement of all shipments. 

- Monitor and ensure order packing and sorting as per courier and destination.

- Arranges & plan transportation requirement. 

- Arranges shipments by checking SLA, anticipating delivery requirements, and placing/expediting orders by priority. 

- Coordinate with Fulfillment and concession team whenever is required to take necessary feedback. 

- Coordinate with IT or respective team in regards any kind or issue pertain to delivery/collection.  


What you'll need to succeed 

 -  Being Inclusive 

- Collaborating & Influencing with Respect & Trust 

- Communicating effectively 

-  Demonstrating Customer Centricity 

-  Demonstrating Personal Resilience & Adapting to Change 

-  Driving Results 

-  Understanding & Developing Self

What we can offer you   

With us, you will turn your aspirations into reality.  We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.   

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.  To view all our perks and benefits, click here.

We usually respond within a week

Or, know someone who would be a perfect fit? Let them know!


12326 Riyadh Directions View page


With our people at heart, we believe in building a diverse work environment that nurtures and celebrates people’s differences, offers equal opportunities to all and ensures that our team members have a sense of belonging.

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