Digital Stream Lead

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Who we are 

We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere.  

To fuel the next stage of our growth we are looking to build a world class team.  From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations.  We are looking for top talent to join us on this journey of exploring new horizons together. 

What you will be doing 

As a Digital Stream Lead, you will be leading the continuous improvement stream within the eCommerce Tech team.

This role will focus on driving financial, operational, and business growth results for eCommerce platforms. You will be required to co-design, execute, and lead Digital eCommerce improvement initiatives of varying size and complexity. This will also require a high degree of collaboration with other streams and key external stakeholders.

What you'll need to succeed 

  • Participate in the overall eCommerce roadmap planning with the eCommerce business Product teams.
  • Collaborate with the business product managers and stakeholders and act as a liaison between technology, business units, and external parties to identify areas of improvement of business process, execution, and operations.
  • Lead the digital lifecycle; implementation of large, complex solutions from establishing project requirements and goals to solution go-live
  • Responsible for the execution of the eCommerce enhancement program.
  • Lead frontend/backend engineers; guide them from design to deployment.
  • Work closely with the stakeholders to understand the current business processes, technology involved, volumes, and the problem statement
  • Identify and suggest various opportunities to improve efficiency and functionality
  • Drive technical discussions with the engineering and architecture teams and create to improve the overall platform quality and performance
  • Co-Design and develop with the Web Analytics teams business metrics and insights, to measure the impact and value of the delivered initiatives.

Your Profile:

  • University Degree in Computer Science or Computer Engineering.
  • 7+ years of experience in leading Digital streams & transformation preferably focused on continuous improvement.
  • Expert in:
    • Agile delivery methodologies
    • Communicating with businesses and developers
    • Managing business stakeholders & expectations
    • Managing offshore development teams
  • Experience with:
    • commerce SaaS systems (sfcc, Shopify)
    • eCommerce tech architectures
    • technologies like: react, nodeJs,
    • cloud computing: AWS, GCP, azure
    • API technologies: rest, graphql
  • Demonstrable experience of success within a range of complex project environments and sectors
  • Effectively articulate technical challenges and solutions, deal with loosely defined problems and fast-changing requirements, and think abstractly
  • Excellent communication skills, with the ability to synthesize, simplify and explain complex problems to different types of audiences.

What we can offer you   

With us, you will turn your aspirations into reality.  We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.   

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.  To view all our perks and benefits, click here.

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Dubai

Chalhoub Group d3 Office
Dubai Directions View page

DIVERSITY

With our people at heart, we believe in building a diverse work environment that nurtures and celebrates people’s differences, offers equal opportunities to all and ensures that our team members have a sense of belonging.

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