Marketing Coordinator - L'Occitane

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Who we are 

We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere.  

To fuel the next stage of our growth we are looking to build a world class team.  From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations.  We are looking for top talent to join us on this journey of exploring new horizons together. 

What you will be doing 

  • Analyze competition, best practices and new trends in local market and report to Marketing Manager
  • Analysis and Reporting
  • Assist the Store Manager in the development of the sales force animation program (staff training, incentives, data collection)
  • Collect customer feedback to define actions that will attract new customers and returning customers more often
  • Conduct monthly reports on customer insights, sales analysis, and traffic in store
  • Coordinate, organize and ensure implementation of the operational in-store action plan to increase customer acquisition, retention, satisfaction, cross sell & up sell sales and services
  • Handle live coverage on social media platforms
  • Implement the in-store marketing animation plan/guidelines
  • Marketing and Promotional Plans
  • Monitor Store KPI’s
  • Optimize service & in-store experience:
  • Oversee the performance of the campaigns and promotions and report it to the Marketing team

What You'll Need to Succeed

  • Bachelor's degree in Marketing, or a related field
  • Minimum of 1 year of experience in Marketing
  • Excellent written and verbal communication skills
  • Occasional travel may be required

What we can offer you   

With us, you will turn your aspirations into reality.  We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.   

We recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.  To view all our perks and benefits, click here.

We usually respond within a week

Or, know someone who would be a perfect fit? Let them know!


Chalhoub Group
23424 Jeddah Directions View page


With our people at heart, we believe in building a diverse work environment that nurtures and celebrates people’s differences, offers equal opportunities to all and ensures that our team members have a sense of belonging.

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