Internal Communications Manager

Scroll to content

Who we are 

We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere.  

To fuel the next stage of our growth we are looking to build a world class team.  From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations.  We are looking for top talent to join us on this journey of exploring new horizons together. 

What you will be doing 

The Internal Communications Manager has all employees at heart, leads an Internal Comms strategy to ensure transparency across the organization, connecting all verticals and departments to drive one voice, embed our purpose, values and guiding principles and keep employees informed and included in the Business strategy of the Group. 

Contribute to the development of the overall Chalhoub Group Communication Strategy covering People, Business & Brands and Sustainability strategic pillars 

Lead the Internal Communication & Employee engagement strategy development and activation for internal audience (Employees) 

Build relationship and connect internally with key stakeholders to ensure a solid internal communications plan with strategic content, in line with the Group Comms Content Calendar.

Drive transparency across the organization, streamline and centralize all communication that goes out to employees, with targeted and audience relevant content (Office based or frontliners…).

Lead all internal communication platforms, including but not limited to Daily newsletter, My Chalhoub, One Chalhoub, and continuously evolve based on data and feedback. 

Be the guardian of Chalhoub Group Brand Identity and Communication standard for all internal use, in alignment with the Communication Content Guidelines for the Group. 

Develop and build a solid employee comms advocacy strategy to contribute to earned media internally and externally for the Group Lead strategy, curate agenda & content and bring to life major Group Internal Events in partnership with all internal Stakeholders (Presidents, Chiefs, all employees).

Develop thought leadership strategy and content to selected presidents (e.g. People President) and work closely with Group Content and Media Relations Team to bring it to life.

Lead internal Communications executive to successfully drive an always on, targeted internal communications with a strong balance between People, Business & Brands and Sustainability News.

Partner with People & Culture to communicate and embed One Team, One Culture across the organization driving the core pillars of Servant Leadership, Diversity & Inclusion, Great Place to Work among others, within a strategic content calendar. 

What you'll need to succeed 

• Experience leading corporate communications for a large scale organization

    • Exposure to end to end launch of internal communications

    • Previous exposure to working directly with CEO's, Presidents, EVP's, providing thought leadership

    • Exposure to working and moderating live events

    • Support communications strategy by supporting to curate internal messages, written speeches, communicating to front liners

    • Exposure to working with internal stakeholders in UAE and the broader GCC region

    • Previous experience contributing to short medium and long term communication strategies.

    What we can offer you   

    With us, you will turn your aspirations into reality.  We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.   

    We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.  To view all our perks and benefits, click here.

    We usually respond within a week

    Or, know someone who would be a perfect fit? Let them know!


    Chalhoub Group d3 Office
    Dubai Directions View page


    With our people at heart, we believe in building a diverse work environment that nurtures and celebrates people’s differences, offers equal opportunities to all and ensures that our team members have a sense of belonging.

    Read more

    Already working at Chalhoub Group?

    Let’s recruit together and find your next colleague.


    Applicant tracking system by Teamtailor