Who we are    

We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere.  

To fuel the next stage of our growth we are looking to build a world class team.  From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations.  We are looking for top talent to join us on this journey of exploring new horizons together.   

What you'll be doing  

Maintenance technician is responsible for conducting general maintenance and repairs for our retail stores and back office equipment and property structures. They ensure that all electrical/mechanical, plumbing equipment, Fire life safety systems, HVAC systems and plumbing systems in the store perform at optimum functionality.

Key Responsibilities

• Daily visit to the stores to ensure all light bulbs, plumbing, HVAC systems and FLS systems are in good condition.
• Attending and resolving general electrical/plumbing issues within highest service level and in timely manner.
• Attending and resolving carpentry works.
• Carry out troubleshooting for telephone line, audio and visual systems in the store.
• Execute chandelier installation/dismantling works as per client requirement.
• Prepare the weekly preventive planned maintenance checklist and submit the same to management.
• Assist follow up and coordinate with local contractors for site visits and job execution.
• Regular updating of maintenance incidents using group developed software, FOCUS.
• Communicate with Retail Store team to conceive their requirement.
• Ensure all maintenance repair works are carried out in compliance with EHS health and safety regulations.
• Ensure all periodic maintenance carried out by external service providers, are carried out in the desired and agreed intervals.
• Ensure to keep track and stock of inventory for each store, and request for electrical/plumbing or hardware supplies as per site requirement.
• Ensure availability 24/7, in case for emergency assistance.

What you’ll need to succeed  

COMPETENCIES * Accuracy and Attention to Detail * Being Inclusive * Collaborating & Influencing with Respect & Trust * Communicating effectively * Demonstrating Customer Centricity * Demonstrating Personal Resilience & Adapting to Change * Driving Results * Employee Health and Safety * Premises Operation and Maintenance * Problem Solving * Product Installation & Repair * Understanding & Developing Self

What we can offer you  

With us, you will turn your aspirations into reality.  We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.  

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.  To view all our perks and benefits, click here.