INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.

Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What you'll be doing  

 Our Brand Manager is accountable for the delivery of top line and bottom line targets for a portfolio of brands/ single brand. Our Brand Manager will oversee commercial operations across markets/networks of scope and will work closely with store staff/ retailers to ensure achievement of targets through advanced customer and people experience while also raising brand awareness.

Key Responsibilities

• Participate in setting up the yearly strategic plan and budgets

• Participate in strategic meetings with suppliers, marketing, merchandising and regional teams to negotiate commercial conditions (margin, animations, exclusivity)

• Coordinate with the Marketing team; recommend marketing mix for existing shops and new openings

• Receive allocated yearly budget and monitor the budget achievement in coordination with Finance

• Monitor and direct daily operations to ensure that goals and objectives are met in term of sales targets, margin and profit and take corrective action when necessary

• Approve Brand mix and oversee smooth implementation of opening, closing and renovation of stores and/or counters and often get involved with the demand planning

• Maintain smooth relationships with the suppliers/brand owners and business partners

• Negotiate targets, locations and brand support with key suppliers

• Promote customer service excellence by running surveys and analysing benchmarks

• Analyze and improve cost effectiveness; prepare ad review budget updates in collaboration with General Manager

• Attend Sales Managers/ Retail Managers meetings to review counter performances: sales achievements, marketing activities, staff training

• Monitor and analyze market trends, competitor activities; provide action plans and follow up on implementation

• Ensure proper implementation of in-store marketing animation plan/guidelines from Brand Owners

• Analyze profitability of the counters/ brands & monitor market share

• Review monthly reports on customer & sales analysis, shopper insights, traffic in store and store/counter KPIs and prepare action plan accordingly

What you’ll need to succeed  

• 3-4 years of experience as brand manager in selective luxury beauty brands / premium retail.

• Proficiency in Microsoft Office and Strong analytical skills with the ability to interpret sales data, market trends, and KPIs

• Excellent communication and presentation skills

• Customer-focused mindset with a passion for delivering exceptional brand experiences

With us, you will turn your aspirations into reality.  We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.  

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.  

Using GenAI in Your Application Process

To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.