INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.

To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

What you'll be doing  

Our Supply Chain Specialist will be entrusted and empowered to transform our Supply Chain organization in our journey to becoming a highly customer centric and cost-efficient company. You will work closely with the Head of Operations, his direct reports & business leaders, and cross functionally with other leaders across the organization. To be successful, you should have the skills and experience to navigate around the different complexities and nuances of our various business segments. You should be very comfortable leveraging Supply Chain Management systems to routinely handle large volumes of data and you will develop systematic and robust technology-based solutions to routinely manage our KPIs. This role will suit someone who can influence without authority, someone who loves solving big Supply Chain problems, is intellectually curious, can get things done working cross functionally, can work with little direction, is experienced in leading within complex and nuanced business, all whilst not being overwhelmed by scale and speed.

Key Responsibilities

• You will be responsible for Sales Forecasting, Demand Planning and Inventory Management & Fulfilment
• Develop and implement an effective S&OP process
• Responsible for managing suppliers and logistics service providers according to agreed SLAs
• Develop, measure and continuously improve our key Supply Chain Planning KPIs
• Develop analytical solutions to improve Supply Chain metrics while accelerating to take decisions on commercial planning; increase efficiency while optimization on cost structure of Supply Chain
• Develop customer analytics and predictive models for improve forecast quality
• Develop and roll-out supply planning and replenishment techniques regarding stock parameters and communicate results to relevant team members
• Book orders through our system and liaise with the different logistics departments in the Group and customers for the order fulfilment
• Partner with Group Logistics to manage the transportation including optimising fleets, maintaining a distribution network, challenging selected methods of transportation
• Alert on supply constraints which are business critical and propose remedial action
• Manage the specification and agreement of KPIs and SLAs with key suppliers
• Ensure the Supply Planning KPIs targets are met in term of Stock cover, stock availability, stock quality and Supply Chain costs
• Define targets of stock depletions to meet the stock landing and healthiness targets
• Own the stock equation of your scope to anticipate the monthly stock evolution taking into consideration all the business inputs

What you’ll need to succeed  

At least 5 years' experience in demand and supply planning. Out of which at least 2 years in New Product Launch planning. 

Must have experience in leading a demand and supply planning function in the luxury beauty industry with a focus on retail and e-commerce channels

A Master's degree in Supply Chain or Industrial Engineering or a related principle

Excellent analytical skills - Excel, Lookr, Oracle etc. 

What we can offer you  

With us, you will turn your aspirations into reality.  We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.  

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.  

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.