INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.

Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What you'll be doing

As Head of Media Relations & Public Affairs, you will have the responsibility to drive the reputation and equity of Chalhoub Group externally with top tier regional and global media and connect the Groups leaders with crucial stakeholders, to positively impact the business. This person walks the talk as a servant leader, upholds the highest levels of our Groups purpose and values, and drives communication with excellence and passion.

You will be a passionate skilled communicator who finds a story to tell at every interaction and can build a solid strategy founded on qualitative and quantitative data to drive positive communication, news, and proactive relationship for the Group.

Key Accountabilities

• Contribute to develop, and execute successful corporate communications strategy, events and campaigns for the Middle East with a focus on KSA market
• Contribute to and execute the Group-Wide stakeholder engagement strategy, influence country managers and regional team members to ensure updated contact, engagement, and achieving our measure of success.
• Strategically map out all regional and international key stakeholders and media to ensure our senior leaders are connected with the right people at the right time, with the relevant content.
• Proactively pitch to ensure our spokespeople are present at strategic global and regional conference and seize opportunities to present our Group
• Build strong relationships with A-list regional media and global relevant ones.
• Contribute to building a strategy for the Group President regional and global engagement.
• Lead the team to ensure a valuable thought leadership strategy for the Presidents and spokespeople
• Build a solid database of our fact sheets, key messages, corporate narrative along with the content and digital team to be used externally and internally.
• Ensure media training to the Group’s spokespeople and updating them regularly with the Group’s messages and position statements
• Work closely with content and social media team to ensure best in class communication across all channels (website, videos, podcasts, presentations, etc.) by supporting in their design, copywriting, and assisting until their final production and delivery
• Lead the daily and monthly media reporting and analysis for the Group and the industry news
• Work closely with the Human Resources team to develop and implement the Employer branding external communication
• Lead a consistent content strategy over the year with a good balance of press releases, events, engagements, interviews and speaking opportunities.

What you’ll need to succeed

• Strong interpersonal skills, ability to build relationships, have a servicing mindset, with a results driven approach.
• Be able to influence with integrity, and be flexible to change
• Proven track record of mapping and engaging with new audiences internationally and regionally, with a solid network of global and local media relations.
• Experience in overseeing thought leadership strategy for senior stakeholders and spokespeople
• Experienced in media training spokespeople
• French speaking would be a pluS
• Experience within the luxury retail industry would be a plus

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.