INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.

Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What you'll be doing  

• Design and implement PMO processes, standards, and templates.
• Maintain project controls and key performance indicators (KPIs).

• Review and maintain individual workstream plans and the integrated master plan.
• Generate detailed schedule reports (e.g., critical path, baseline vs. actual, milestones).
• Track project milestones, deliverables, resource allocation, and interdependencies across multiple workstreams.

• Ensure program leadership has complete, accurate project information by collating and challenging data from workstream leads.
• Manage consolidated status reporting at both workstream and program levels.
• Monitor project progress and prepare weekly reporting board packs.
• Support program governance by maintaining plans, RAID logs, status reports, dashboards, and change control documentation.

• Manage issue resolution and risk mitigation at the workstream level, escalating when necessary.
• Own and maintain the RAID log (Risks, Issues, Actions, Decisions).
• Maintain and update the Change Control log, capturing decisions and actions from the Change Control Board.
• Establish and monitor scope change management processes, including documentation, assessment, and escalation.

• Maintain version-controlled project documentation, ensuring stakeholder accessibility.
• Ensure data accuracy and integrity across tracking tools (e.g., MS Project, Excel, Smartsheet).

• Drive integration across project teams and manage critical interdependencies.
• Assess and review the quality of key program deliverables.

What you’ll need to succeed  

• University Degree in Business Administration or equivalent
• At least 5 years’ experience within a similar role is essential

• Relevant experience in supporting large ERP transformation programs, preferably SAP transformations
• Multicultural approach with experience of working within the MENA region would be an advantage
• Ability to work with diversity and multi-disciplinary teams
• Excellent time-management, organizational and multitasking skills
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Strong analytical and problem-solving skills with a close attention to detail
• Excellent written and verbal communication skills, with a high level of emotional intelligence particularly interpersonal skills
• Ability to gather and analyze statistical data and generate report
• Proficiency in project management software (e.g., MS Project, JIRA) and Microsoft Office Suite
• Project Management Certification (Prince 2 or PMP) would be preferred.

What we can offer you  

With us, you will turn your aspirations into reality.  We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.  

We recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.  

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.