Senior Business Analyst - Property Management
INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.
Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.
What you'll be doing
As a Business Analyst in our Property Management department, you will provide analytical, reporting, and strategic insight support to the Retail Property Development team. This role combines business analytics, financial modelling, data management, and innovation (including AI applications) to enable data-driven decisions around store expansion, relocation, refurbishment, and optimization of Chalhoub Group’s retail portfolio across the region.
You will act as the analytical backbone of the property-development function — ensuring all decisions regarding site selection, cost efficiency, and portfolio performance are guided by accurate, timely, and actionable insights.
Your responsibilities will include the following:
Reporting, Insights & Analytics:
- Design, build, and maintain dashboards and automated reports to track KPIs related to store openings, lease performance, occupancy cost ratios, and development project timelines.
- Partner with leasing, finance, and operations teams to ensure accurate and timely data capture for property and project metrics.
- Provide data-driven insights on performance trends, highlighting risks, opportunities, and recommendations for improvement.
- Develop forecasting and scenario models to assess the impact of various market and financial conditions on property decisions.
- Present clear, visual, and concise insights to Leadership and senior stakeholders through storytelling dashboards and presentations
Cost Optimisation & Financial Insights:
- Support financial modelling and business cases for new developments and renovations, assessing CAPEX, rent levels, build-out costs, and expected ROI.
- Identify cost-saving opportunities across leases, construction, and operations through comparative analytics and benchmarking.
- Collaborate with Finance to ensure alignment between project budgets, forecasts, and actual spend, providing variance analysis and insights to Leadership.
- Track and report on occupancy cost ratios, lease terms, and profitability metrics to drive portfolio optimisation.
Marketing Insights & Market Intelligence Liaison:
- Partner with Market Intelligence teams, Country Management teams and to align retail-property decisions with brand and consumer trends.
- Provide insights on consumer behaviour, retail format trends, and mall traffic patterns that inform store placement and format strategies.
- Translate marketing intelligence into actionable inputs for property-development projects, ensuring store locations support brand positioning and experiential retail objectives.
Database Management & Data Governance:
- Oversee and continuously enhance the Retail Property Development department database, ensuring data accuracy, consistency, and usability for analytics.
- Develop and maintain data taxonomies and metadata structures that support cross-functional integration (leasing, finance, 3D, etc.).
- Use advanced analytics tools to automate data validation, reporting, and performance tracking processes.
- Drive adoption of data-driven culture within the Property Development team by promoting best practices in data quality and analysis.
Innovation & AI Integration:
- Explore and implement AI-driven tools and predictive analytics to improve forecasting accuracy (e.g., rent prediction models, site performance scoring).
- Identify opportunities for automation of reporting and analysis through AI and machine learning applications.
- Partner with Group Digital or Data Science teams to develop innovative analytical models that enhance decision-making in site selection, budgeting, and lease optimization.
- Stay abreast of emerging technologies and trends in proptech and retail analytics to bring forward continuous innovation in the function.
Cross-Functional Collaboration:
- Act as the analytical link between Property Development, Finance, Accounting, Leasing, Marketing, and Operations.
- Support executive presentations and business reviews with concise and visually impactful data storytelling.
- Ensure alignment between project objectives, financial constraints, and strategic business goals.
What you’ll need to succeed
You have hands-on experience in project management, data management, and analysis.
You are proactive, adaptable, and solution oriented, with excellent interpersonal skills.
You have advanced Excel capabilities, including financial modelling and scenario analysis.
You have practical experience with data-visualization tools such as Power BI and Tableau.
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
Dubai
DIVERSITY
With our people at heart, we believe in building a diverse work environment that nurtures and celebrates people’s differences, offers equal opportunities to all and ensures that our team members have a sense of belonging.
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