INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.

Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What you'll be doing  

Our Senior Asset Protection Officer will support in the implementation of the Groups Asset Protection Strategy and core missions across area of concern, with a key focus towards data analytics and monitoring of data (across multiple markets) to identify malicious and fraudulent activities and to support in the identification and mitigation of safety and security risks.

• Monitor & Investigate POS Transactions – Establish high-risk alerts, review dashboards across markets, investigate suspicious transactions, and escalate as per protocol.

• Fraud & Incident Investigation – Review CCTV and transactional data, conduct inquiries and interviews (with HR where required), and produce fact-based reports prior to escalation.

• Stock & Operational Risk Analysis – Investigate stock discrepancies within agreed thresholds, identify process gaps, and support action plans to improve stock accuracy.

• Safety & Security Oversight – Ensure accurate logging of safety/security data, monitor incidents and service provider performance, and drive mitigation and improvement actions.

• Data-Driven Store Risk Framework – Develop and maintain a framework to identify “at-risk” stores using POS, RSO, SOAR, stock take, and incident data to guide store visits and action plans.

• Reporting & Performance Monitoring – Provide monthly dashboards and reports on incidents, detections, service levels, and recommendations; monitor control room performance against SLAs.

• Training & Awareness – Deliver fraud, safety, and incident reporting training; support operational teams with data insights; and upskill AP colleagues and control room personnel in data analysis.

What you’ll need to succeed  

• Strong knowledge of HSSE regulations, compliance standards, and risk management principles.

• Skilled in conducting risk assessments, incident investigations, and root cause analysis.

• Ability to analyze safety data, monitor KPIs, and drive continuous improvement initiatives.

• Effective communicator who can deliver training, influence stakeholders, and promote a strong safety culture.

What we can offer you  

With us, you will turn your aspirations into reality.  We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.  

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.  

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.