INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.

Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What You'll Be Doing  

The Lead Architect - Network & Infrastructure owns the technical vision, architecture, design authority and delivery transformation of all enterprise networks and infrastructure platforms. The role leads the evolution toward Infrastructure & Network as Code, enabling full automation of the infrastructure & network delivery lifecycle, while ensuring retail‑grade security, resilience, reliability and performance at scale.

Key Responsibilities

• Define, maintain and govern enterprise network and infrastructure architecture frameworks, standards and regional blueprints across stores, offices, warehouses, datacentres, colocation, and edge.

• Build high‑availability, secure and high‑performance architectural solutions across WAN, LAN, WLAN, SD‑WAN, network segmentation, cloud connectivity and hybrid infrastructure models.

• Act as the Technical Design Authority and end‑to‑end architecture owner for network and infrastructure projects.

• Lead Infrastructure & Network as Code transformation across provisioning, configuration, validation, ITSM governance, CMDB state reconciliation and secure CI/CD pipelines.

• Embed security‑by‑design principles including network segmentation, Zero‑Trust access models, encryption, firewalls, vulnerability reduction, secrets management and RBAC guardrails.

• Design for resilience, disaster recovery and business continuity through multi‑axis redundancy and automated validation testing.

• Provide strategic mentorship and guidance to infrastructure and network engineering teams across the region.

• Partner closely with Retail Operations, Logistics, Cyber Security, Cloud Platform Engineering, ITSM teams, vendors and regional telecom providers to align architecture decisions with business outcomes.

• Define and own architecture KPIs including uptime, reliability, performance improvements, automation consistency and security vulnerability reduction.

What You’ll Need to Succeed

• 8–12+ years in senior infrastructure and network architecture roles covering large‑scale distributed networks and platforms.

• Experience operating, standardizing and transforming 700+ distributed sites, ideally in retail, logistics or large multi‑site environments.

• Expert knowledge of Cisco enterprise networking (WAN/LAN/WLAN/SD‑WAN, API, CLI automation, segmentation and security architecture).

• Strong architecture knowledge of multi‑cloud environments (AWS, MS Azure, OCI, GCP) and hybrid connectivity patterns.

• Deep experience with Microsoft enterprise technologies (identity, endpoints, servers, collaboration, security and corporate network stack).

• Proven experience in Infrastructure & Network as Code (Terraform, Ansible, GitOps, APIs, intent‑based and declarative network models).

• Proven experience designing CI/CD pipelines and automation‑first infrastructure transformation.

• Strong grounding in security, resilience, reliability and performance engineering for mission‑critical distributed retail environments.

Nice to Have

• Cloud networking and hybrid interconnect specialization.

• ITSM integration automation (ServiceNow, BMC, Jira Service Management or equivalent).

• Network validation automation (pyATS, Cisco Test Automation, or equivalent).

Leadership & Behaviors

• Retail & uptime‑first mindset, designing for 24/7 availability at scale.

• Automation advocate: standardize, test, deploy, observe and automate everything.

• Security‑first thinker, vulnerability‑aware & risk‑native architecture owner.

• Resilience obsessed: redundancy across multiple architecture axes is embedded and automated.

• Outcome owner: uptime, reliability, compliance, incidents reduction and delivery automation at massive scale.

Impact & Success Measures

• Scaling and accelerating Infrastructure & Network as Code adoption across 700+ stores and distributed business units.

• Improving security posture by reducing vulnerabilities, inconsistencies and out‑of‑support exposure.

• Standardizing and securing multi‑cloud and datacentre connectivity backbone for retail‑grade performance and reliability.

• Delivering measurable improvements in uptime, network reliability, performance and infrastructure automation success rates.

• Automating the full delivery lifecycle including provisioning, configuration, testing, CMDB reconciliation and observability as code.

What We Can Offer You  

With us, you will turn your aspirations into reality.  We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.  

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.  

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.