INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM.

Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What you'll be doing  

Lead the strategy, roadmap, product lifecycle, and delivery execution for the Data & AI domain across two strategic pillars: enterprise data governance and data product management. Establish data as a governed corporate asset and deliver high-impact, AI-enabled data products that drive measurable business outcomes across Chalhoub's brands and joint ventures

• Set the Group's AI strategy and drive innovation in AI-enabled data products, establishing responsible AI, model governance, and ethics standards for adopting AI/ML platforms (e.g. Vertex AI, Azure OpenAI) across the enterprise.

• Lead Master Data Management, establishing single sources of truth and harmonizing master data entities (Product, SKU, Customer, Vendor, Inventory) across a decentralized ecosystem spanning SFCC, Infor WMS, and the ERP.

• Establish Group-wide data governance policies, compliance standards, and data ownership and stewardship framework so data is treated as an essential corporate asset across business units and joint ventures.

• Partner with Omnichannel Technology, Corporate Technology, and business stakeholders to translate data and AI priorities into governed products, shared reporting standards, and measurable business outcomes.

• Define data quality rules, monitoring, and anomaly-detection protocols, and ensure data complies with regional data residency regulations (e.g. KSA data laws), global privacy acts (GDPR/PDPL), and internal security policies in partnership with Legal (DPO).

• Define the multi-year strategy and roadmap for enterprise data products (analytics tools, Looker dashboards, predictive forecasting engines) with brand and corporate partners, and drive delivery of high-impact use cases with clear value tracking, change management, and high business adoption.

• Own the accuracy, performance, and uptime of centralized analytical platforms (Google BigQuery, Looker) that drive daily sales reporting and merchant trading decisions, ensuring upstream changes in SAP/Oracle or SFCC do not degrade reporting accuracy.

• Establish value-realization frameworks ensuring deployed data products have documented business-outcome tracking (inventory reduction, margin protection, conversion lift), and enforce least-privilege access controls across cloud data lakes to protect financial data and customer PII.

• Structure the Data & AI CoE in CCH as a horizontal enabler, retaining requirement-shaping and building technical execution offshore (analytics engineering, dbt/Airflow pipelines, and data quality validation).

What you’ll need to succeed  

• 15 or more years of experience directing enterprise data governance, MDM, and data product delivery within large-scale, multi-brand retail, e-commerce, or CPG environments.

• Proven experience leading complex data migration and systems integration, extracting data from monolithic platforms (Salesforce B2C, Oracle, SAP EBS, legacy WMS) into modern cloud warehouses.

• Deep technical ecosystem knowledge of Google BigQuery, Looker, Apache Airflow, dbt, and Airbyte, with familiarity across AI/ML platforms (Vertex AI, Azure OpenAI) and responsible AI practices.

• Proven matrix leadership of distributed, multi-location teams (onshore business-facing analysts in Dubai and offshore data engineering squads in Bangalore), collaborating with and challenging senior business stakeholders, brand directors, and executive leadership.

• Education in a quantitative field (Computer Science, Data Science, Statistics, or MIS; Master's or MBA in Business Analytics preferred), with certifications such as CDMP, TOGAF, PMP, or SAFe POPM.

What we can offer you  

With us, you will turn your aspirations into reality.  We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.  

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.  

Using GenAI in Your Application Process

To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.