IINSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Faces is Chalhoub Group’s fragrance-led beauty retailer: 60+ stores across the UAE, KSA, Egypt, Kuwait and Qatar, plus a fast-scaling e-commerce and marketplace business. Our 2033 strategy – fragrance layering, in-store services and an omnichannel journey powered by our Layla AI assistant – is moving from pilot to scale.

What you’ll be doing

As the Director of Finance for Faces, you will lead the financial strategy and performance agenda across markets and channels, driving profitable growth, strengthening financial discipline and providing the commercial insights that shape business decisions. You will partner closely with the Managing Director and senior leadership to optimize profitability, accelerate e-commerce performance, enable strategic investment and build a future-ready finance function.

Your responsibilities will be as follows:

• Plan and forecast: Own the budget, rolling forecast and long-range plan for Faces: one reconciled P&L, balance sheet and cash view across markets and channels, and the insights that steer decisions.

• Drive profitability: Own margin by brand, category and channel; supplier terms, rebates and brand-funded income; discount and promotion economics; shrinkage and stock provisions; and the productivity of rent, marketing and payroll.

• E-commerce and marketplace economics: Build and run the contribution P&L, unit economics, customer acquisition cost and lifetime value, fulfilment cost per order, and the investment gates that take the channel to profitability.

• Store network and CAPEX: Own door-level profitability, lease and IFRS 16 impact, and rigorous business cases (IRR, payback, post-investment review) for openings, closures, renovations and the Fragrance Bar rollout; manage the capex envelope.

• Inventory and working capital: Partner with merchandising and supply chain on stock plans, days of inventory, aged-stock clearance, seasonal builds (Ramadan, Fragrance Month, festive) and cash conversion.

• Omnichannel measurement: Define attribution rules, store and digital incentive economics and customer KPIs so channels are rewarded fairly without double-counting.

• Executive reporting: Deliver clear, decision-ready monthly reviews, KPI scorecards and variance insight – with actions attached – to the MD, Group leadership and the Board.

• Finance transformation: Automate close, forecasting and reporting; embed AI and modern BI in daily workflows; strengthen data quality and ownership alongside the ERP and supply-chain systems rollout.

• Governance and control: Safeguard IFRS, statutory, tax/zakat/VAT and e-invoicing compliance and FX exposure (notably EGP) across jurisdictions, in partnership with Group Finance and shared services.

• Team and influence: Build and mentor a small, high-calibre finance team (Dubai and Jordan hub) and lead cross-functional leaders through insight rather than authority.

What you’ll need to succeed

• Bachelor’s degree in Finance, Accounting, Economics or a related field; CFA, CPA/ACCA or MBA strongly preferred.

• 12+ years of progressive experience in FP&A, commercial finance or finance leadership, including 5+ years in retail, e-commerce or marketplaces, or consumer, luxury or beauty.

• Experience owning the P&L and forecast of an omnichannel business of $150M+ revenue, ideally across several emerging markets.

• A proven record of turning growth into profit through margin, cost and capex improvements, with measurable results.

• Strong retail finance foundations: store P&L, leases (IFRS 16), inventory and working capital.

• Hands-on experience with e-commerce unit economics (acquisition cost, lifetime value, contribution, fulfilment cost).

• 4+ years of people leadership and the executive presence to challenge a Managing Director and present to Group leadership and the Board.

• Advanced modelling, BI and ERP (SAP) skills, and a practical track record of automating finance work and applying AI.

Ways to stand out:

• Marketplace (1P/3P) or omnichannel retail finance experience; loyalty and co-brand card programme economics.

• Background in beauty, fragrance, luxury or specialty retail; experience negotiating with brand partners and managing supplier-funded income.

• Middle East experience, especially in KSA and Egypt; Arabic is a plus.

• Led an ERP or planning-system implementation.

• Comfort in a fast-moving, family-owned group where priorities shift and decisions are made quickly.

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

Using GenAI in Your Application Process

To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.