INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.

To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

What you'll be doing

Our Level Shoes Social Manager is responsible for managing all organic digital content across the social media accounts (Instagram, Twitter, TikTok, LinkedIn and YouTube). He/She will manage the priorities and planning of the social strategy through a balanced view that considers both creative and business needs – ensuring the growth of our client community both in terms of reach and engagement, meeting business KPIs within budget and at scale, and giving visibility to key stakeholders across the team.  

Key Responsibilities: 

• Develop, implement, and monitor the social media strategy to increase brand awareness, improve Marketing efforts and improve sales
• Ensure all social content is in line with content strategy, brand and goals of the business
• Manage social media channels (IG, FB, Snapchat, TikTok, YouTube, LinkedIn)
• Create engaging, creative, innovative organic content for all social media channels to promote the omnichannel experience (photo & video, vlogs, IG & TikTok live shopping)
• Collaborate with internal creative teams (design, video, etc.) to produce high-quality content that aligns with brand aesthetics and values.
• Create a social media calendar that sits in line with key business moments, cultural moments and brand partnerships calendar
• Coordinate and oversee social content projects in collaboration with brand partnerships team
• Cultivate and manage relationships with key brand partners to ensure the alignment of campaign goals and objectives.
• Research and manage artists and accounts to drive growth and engagement for organic content partnerships
• Digital incremental activations to Marketing launches, brand launches and pop-ups to increase UGC and acquisition.
• Direct all in-store photoshoots towards any in-store opening or activations
• Ensure content is created for all new product deliveries and launches
• Manage the success of every social media campaign
• Manage the Influencer strategy to grow the channel organically
• Feed the content team with performance insights, actively promoting a growth culture in which the team is regularly looking for opportunities to optimise ideation, distribution, scheduling, and amplification of content within a rigorous, agile test and learn environment
• Ensure the on-time delivery of work and overall quality of execution in line with brand standards
• In collaboration with ecommerce team, lead and manage product showcase based on Trade needs

What you’ll need to succeed 

• Content Strategy Development
• Content Management
• Content Creation/Photography
• Retail Trends and Directions
• Driving Innovation
• Driving Results
• Communicating Effectively
• Being Inclusive
• Ecommerce Background to be able to lead an omni-channel experience
• Superior knowledge in social media: trends, best practices, channels (Instagram, Facebook, Twitter, LinkedIn)
• Luxury fashion brand and product knowledge
• Confident, good at public speaking
• Autonomous & pro-active
• Team player 

What we can offer you   

With us, you will turn your aspirations into reality.  We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.  

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.  

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.