INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.

To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

What you'll be doing  

You will help to foster transparency, engagement, and connection across our Group, playing a pivotal role in ensuring our internal communication strategy resonates with team members at all levels, creating a culture of trust and alignment. 

You will work closely with the Senior Manager of Internal Communications and collaborate with the wider Communications team to bring our strategy to life, delivering high-quality, consistent messaging and experiences across all platforms, while championing employee engagement through impactful communications and best in class internal events. 

• Collaborate with internal stakeholders and communication champions to execute the internal communications strategy.
• Create content and deliver engaging, transparent, and timely communications on our internal social platform ensuring consistency in tone and quality and a high engagement rate.
• Support/Lead on the planning and execution of Internal Group Events such as Group Seminar, Leadership Conferences, Townhalls, etc.
• Publish a daily newsletter with up to date news, on time.
• Create and publish content to support employee advocacy through the internal social platform.
• Monitor and measure the effectiveness of internal communication initiatives and deliver a consolidated monthly report with key highlights and actions.
• Be a trusted partner to our verticals and departments, providing guidance on communication best practices to ensure alignment and clarity.
• Own the centralization of all news internally.
• Be the guardian of Chalhoub Group Brand Identity and Communication standard for all internal use, in alignment with the Communication Content Guidelines for the Group.
• Work closely with our People & Culture Comms Partner to create and follow a content calendar for all people / HR related news and updates 

What you’ll need to succeed

• Proven experience in internal communications, marketing, employee engagement, event management or a related field.
• Strong writing, editing, and storytelling skills, with the ability to adapt messages for diverse audiences.
• Experience managing multiple communication channels, including digital platforms and intranets.
• Exceptional organizational and project management skills, with the ability to handle competing priorities in a fast-paced environment.
• A collaborative mindset, with a passion for connecting with people and amplifying their voices.

What we can offer you  

With us, you will turn your aspirations into reality.  We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.  

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.  

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.