INSPIRE | EXHILARATE | DELIGHT  

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.  

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.

Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What you'll be doing  

OPERATIONAL TASKS

• Provide commercial support to the Commercial team and assist with commercial agreement issues, planning sales campaign and management
• Prepares commercial reports and provides commercial information as required
• Liaising with commercial team and pre-alerting on daily commercial operations
• Maintains and Creates Department Reports
• Commercial reports/analysis (for commercials, legal, Finance)
• Monthly Turnover/Rolling Forecast
• Seasonal Delivery Report
• Reconciliation of commission with brand’s record (monthly/quarterly/end of year)
• Monitoring and follow up of commission receivables (monthly/quarterly/end of year)
• Maintains proper filing system and department commercial database
• Manage the requirements of Incoming/Outgoing shipment of collection for showrooms, press samples and GWPS
• Processing of Regional Regulation Compliance (SASO, GOEIC) for both supplier and customer
• Following up customer and supplier creation forms
• To provide enhanced pre-sale and post-sale support
• Order confirmations, deliveries, after sales: return of defective goods, wrongly received goods, replacement, or missing items in the shipment, etc.

• Follow up on payments, reconcile statement of account of all clients and make sure that our principal (brand) is paid on time

ORACLE & OTHER INTERNAL SYSTEM ENTRIES

• Responsible for Department’s master data
• Creates new customers, suppliers, brands (if any)
• Creates items in the system
• Creation of trade agreements, price list, trade masters
• Sales agreement entries
• Invoicing entries for monthly turnover targets and commission
• Ensures clean and regularized entries of system records

• Enters department payable request in HIVES Express
• Enters recharge request in PLUTO internal system
• Creates purchase order (PO) in Non-Merchandise Planning (NMP) system

What you’ll need to succeed  

• Prior wholesale or department stores experience.
• Possess general knowledge on logistics, payment terms, deliveries, and accounting.
• Knowledgeable on regulations like SASO and GOEIC.
• Strong communication and analytical skills.

What we can offer you  

With us, you will turn your aspirations into reality.  We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.  

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.  

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.