INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewelry, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalyzed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.

Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What you'll be doing  

As a Distribution Center Team Leader, you will be responsible for overseeing productivity, quality, and safety within the warehouse. You will work closely with the Supervisor to ensure all operational guidelines and safety procedures are followed and enforced. Your role includes managing shipping and receiving activities, allocating space for stock rotation, minimizing product loss, and safeguarding company assets.

Main Responsibilities include:  

• Lead and supervise the warehouse team to ensure all daily operations are executed efficiently and in line with required standards (goods receipt, storage, picking, packing, rework, and dispatch).
• Evaluate daily workload and plan the required workforce accordingly.
• Allocate tasks effectively to achieve daily objectives with maximum productivity.
• Oversee the proper receiving, inspection, and timely processing of incoming materials.
• Facilitate and support stock verification activities; investigate discrepancies and resolve customer queries.
• Ensure optimal utilization of warehouse resources including storage space, manpower, and equipment.
• Provide ongoing performance feedback and coaching to team members.
• Identify training needs within the team and recommend appropriate learning initiatives.
• Conduct daily team briefings, coordinate on-the-job training, and reinforce operational expectations.
• Maintain a high-quality operational image and uphold professionalism at all times while ensuring staff adhere to uniform and grooming standards.
• Strictly follow all standard processes, procedures, and work instructions, and promote adherence among staff.
• Ensure compliance with workplace health, safety, and environmental requirements in line with ISO 45001 and ISO 14001 standards.
• Take responsibility for the security of warehouse assets, equipment, building, and inventory and report any incidents, hazards, equipment damage, or safety concerns to the Supervisor, ensuring all documentation is completed accurately and promptly.
• Support, promote, and enhance the Logistics Quality Management System in accordance with ISO 9001 standards.

What you’ll need to succeed

• A Bachelor's degree in supply chain, logistics, or a related field, or an equivalent qualification.
• At least two years of experience as a Team Leader in a distribution center or warehouse environment.
• Leadership capabilities with the ability to motivate, coach, and guide team members
• High attention to detail, strong operational discipline, and effective problem-solving skills.
• Work ethics aligned with our core values: commitment, integrity, empathy, and flexibility.

What we can offer you  

With us, you will turn your aspirations into reality.  We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.  

We recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.  

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.