INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.

Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What you'll be doing  

We are looking for a candidate who has studied marketing, media and/or design, has a can-do attitude and looking for omni channel experience in the world of luxury and digital loyalty. The candidate will gain hands on experience in campaign and CRM execution, content creation and upload, social media trends, administrative tasks and digital comms testing.

Social Media, Website and App Content Updates:

· Can work closely with our social media agency on curating and adapting localized content from multiple sources including brands, partners, and creative agencies.

· Can create graphics variations of content across core programme touchpoints (app, email, social media).

· Hands-on and on the ground live publishing across Facebook and Instagram, as needed.

· Content and Community management in Arabic.

· Updating and publishing of content and copy, in Arabic and English on our CMS.

· Graphics changes and localization of collateral as required.

· Creating and delivering strategies to increase local engagements and followers.

Marketing Coordination:

· Organizing and delivery of marketing materials from vendors to stores.

· In-house transcreation and proof reading of English & Arabic copy as required.

· Coordination of internal communications including marketing collateral, management presentations, updates and reports.

· Coordinating requests with our 40+ brands, form visual merchandizing, assets, offers, and approvals.

· Coordination and follow-up of local marketing activations including – events, gifting, sponsorships, influencers etc.

· Prepare communication and training materials related to marketing activations to store staff.

· Creating and deliver strategies to increase local instore engagement.

· Be present to facilitate and execute local activations, and deliver insights and learning.

· Gathering relevant information from multiple sources to update trackers, presentations, and reports on behalf of the marketing team.

· Testing of various marketing comms (push notifications, emails, What’s App messages) to ensure content and linking accuracy.

What you’ll need to succeed  

· Holds qualification in Marketing, media or design

· Entry level experience or interest in Digital Marketing and CRM

· Social media savvy and PR enthusiast

· Strong communication skills both verbal and written. Arabic is a must

· Excellent team player with interpersonal skills

· Accurate, systematic, creative and methodical

· Self-motivated, driven and with a desire to achieve results

· Ability to deliver within tight deadlines

What we can offer you  

With us, you will turn your aspirations into reality.  We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.  

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.  

Using GenAI in Your Application Process

To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.