INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.

Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What you'll be doing

Oversee the Talent Acquisition function by ensuring that:

• Talent Acquisition process is facilitated through the Applicant Tracking System

• Attend Briefing Meetings within the correct time frame.

• All requisitions are advertised on relevant channels in an optimized format.

• All applications are reviewed, screened and shortlisted within the SLA.

• All Talent Acquisition metrics are within defined parameters including Time to Hire, Hiring Manager feedback and Agency usage.

• Sourcing strategies and Talent Acquisition campaigns are well managed.

• Sharing relevant and correct information to candidates about the Group.

• Accurate records are maintained on DRIVE for reporting purposes.

• High levels of Hiring Manager (HM) satisfaction measured via the HM satisfaction and the annual Support Services survey.

• A great candidate experience is provided.

• Handle own portfolio of positions/job families and/or oversight on senior hiring.

• Collate, review and submit, on a monthly / annual basis, total positions launched and filled (internal, external, cancelled), filterable by recruiter, business unit, job family as well as data around overall Time to Hire, Source Data, agency usage & spend, charge type and recruiter performance.

• Handle the monthly invoicing in a timely manner and upkeep billings’ records and business unit spends on a monthly and annual basis.

• Define, measure and review the effectiveness of assessment methodology through specific analytics.

• Ensure meeting defined SLAs / KPIs

• Take ownership of assessment methodology and activities including effectiveness of tools

• Participate in relevant projects and community activities as and when needed.

• Keep abreast of market information and trends to ensure relevant talent is attracted.

What you’ll need to succeed  

• Previous experience hiring senior corporate roles in the UAE and the region.

What we can offer you  

With us, you will turn your aspirations into reality.  We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.  

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.  

Using GenAI in Your Application Process

To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.