INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavor to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewelry, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.

To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

What you'll be doing  

The Digital Merchandising Associate will play a critical role in analysing performance data, providing actionable insights, and ensuring the efficient execution of merchandising strategies. You will work closely with cross-functional teams to evaluate key metrics, improve processes, and enhance the overall online customer experience. We are seeking a highly analytical and detail-oriented individual to support the team in optimizing performance across our e-commerce platforms.

• Analyse e-commerce performance metrics, including sales trends, conversion rates, and customer behavior, to identify areas for improvement.
• Generate and maintain detailed reports on merchandising performance, providing actionable insights to the digital merchandising team.
• Conduct competitor analysis to identify trends, pricing strategies, and potential opportunities.
• Collaborate with the digital merchandising team to optimize product placement, navigation, and sorting strategies based on data insights.
• Support A/B testing initiatives and analyse results to recommend changes that improve customer engagement and conversion.
• Develop dashboards and automated reports to streamline data monitoring and reporting processes.
• Stay updated on industry trends, e-commerce platform advancements and industry best practices to ensure the online shopping experience remains competitive and engaging.
• Utilize e-commerce platforms to implement best practices in visual merchandising, ensuring optimal product placement, navigation, and customer engagement.
• Assist in creating and maintaining seasonal and monthly merchandise plans, ensuring alignment with brand strategies and business objectives.
• Conduct inventory analysis to identify replenishment opportunities, markdowns, or reallocation of stock.
• Partner with brands to review and refine collection performance based on customer preferences and emerging trends.

What you’ll need to succeed  

• Must have strong online merchandising/ Merchandising admin experience - approximately 2-5years
• Experience with a fashion/beauty eCommerce business
• Strong Analytical skills 
• Commercial awareness to drive conversion rates onsite
• Strong reporting experience and forecasting
• Self starter and a quick learner

What we can offer you  

With us, you will turn your aspirations into reality.  We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.  

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.  

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.