INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.

Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What you'll be doing  

 The Demand Planner is responsible for defining and maintaining accurate demand plans to support channel-specific planning objectives. This includes forecasting sales, managing markdown and liquidation plans, and collaborating with cross-functional teams to ensure operational alignment and effective decision-making.

• Ownership of rolling sales forecasts, incorporating historical data, promotions, product information, new product forecasts from category managers, and sell-out forecasts from key accounts.
• Manage all parameters of forecast accuracy inclusive of cleansing of data
• Build unconstrained demand plans at the channel, brand, and country levels, integrating new and permanent product sales forecasts to ensure alignment with actual market dynamics. Ensure constant visibility of the latest status to senior stakeholders with advanced reporting on critical bottlenecks and potential risks on Sales Forecasts
• Seek new approaches including the deployment of improved tools and techniques
• Work closely with the Supply Planning Manager to ensure optimum stock model and supply planning adherence to demand plan
• Develop and execute markdown and liquidation plans to optimize inventory levels and reduce excess stock.
• Work closely with category managers, key accounts, and store networks to align forecasts with sales strategies.
• For B2B demand planners: Develop collaborative planning processes with key B2B accounts, including external S&OP inputs.
• Prepare inputs for the Sales and Operations Planning (S&OP) process to support strategic business planning.

Performance Monitoring

• Monitor and report planning KPIs, with a particular focus on forecast accuracy, to identify and address discrepancies.

What you’ll need to succeed  

• Bachelor’s degree in Supply Chain Management, Business Administration, or a related field.
• 2+ years of experience in demand planning or related fields, preferably within the retail, beauty, or FMCG industries.
• Hands-on expertise in demand forecasting tools, preferably Blue Yonder, or equivalent planning systems.
• Proven ability to manage and analyze large datasets to generate accurate forecasts. 
• Strong technical & analytical skills.

What we can offer you  

With us, you will turn your aspirations into reality.  We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.  

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.  

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.