INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.

Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What you'll be doing  

As a Senior Brand Associate, you will work closely with brand owners of the Estée Lauder beauty portfolio brands, including ultra-luxury skincare icon La Mer, niche fragrance houses By Kilian and Frédéric Malle, cutting-edge skincare line The Ordinary, and the high-fashion beauty of Tom Ford.

The Senior Brand Associate primary responsibility will be to collaborate closely to execute the strategic marketing visions and achieve their top-line financial objectives for the brand portfolio. In addition, they will be the main point of contact for our existing regional clients, actively participating in all negotiations with both B2B and B2C partners.

Core Responsibilities

• Support the management of the brand portfolio, assisting in tracking performance against top-line targets.
• Build and maintain professional relationships with Brand Owners by coordinating information and follow-up.
• Assist the team in implementing marketing strategies as defined by Brand Owners.
• Prepare documents and background for negotiations with retailers and/or brands to help secure business model agreements.
• Support the preparation of the yearly internal budget and seasonal forecasts.
• Conduct and summarize regional market visits to report on key trade and competitor developments.
• Gather data and research to contribute to the development of country-specific strategies and plans.
• Research and prepare initial proposals for potential new business development opportunities.
• Coordinate with Finance teams to receive P&L statements and help the team monitor the financial performance of the brands.
• Act as a liaison to help solve commercial, logistic, and marketing issues (e.g., product returns, quality checks, payment tracking) for assigned brands.
• Track and report sales performance daily against targets and budget benchmarks.
• Support the sales team by managing order execution and logistics for clients in the region.
• Assist in resolving commercial queries related to product logistics, quality, and payments.

What you’ll need to succeed  

• Minimum of 4 years of prior experience in a comparable client-facing role, managing relationships with customers, clients, and brands.
• Experience within the luxury beauty sector is preferred.
• Strong grasp of the local market dynamics.
• High proficiency in Microsoft Excel for data analysis, sales reporting, and budget support, and the ability to design and deliver compelling presentations using PowerPoint.
• Fluency in Arabic is a strong advantage.

What we can offer you  

With us, you will turn your aspirations into reality.  We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.  

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.  

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.