Project Manager - Transformation
INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.
Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.
About the Role
We are looking for a Project Manager to join our Transformation PMO (Delivery Team) and support the execution of Group-wide Transform Program initiatives. This role is ideal for someone who excels in structure, coordination, documentation, and stakeholder management, and who thrives in a fast-paced transformation environment.
You will work closely with the PMO leadership to ensure projects are delivered on time, risks are managed effectively, and governance standards are consistently met across all workstreams.
What You'll Be Doing
1. PMO Delivery & Execution
- Support the end-to-end execution of Transform Program initiatives across multiple workstreams.
- Establish and maintain detailed workstream plans including milestones, dependencies, baselines, and progress tracking.
- Coordinate and run workstream meetings: scheduling, preparing materials, capturing minutes, following up actions, and updating RAID logs.
- Manage PMO documentation including templates, trackers, reports, version control, and structured storage.
2. Governance & Reporting
- Ensure adherence to PMO governance frameworks, escalation mechanisms, and documentation standards.
- Prepare weekly reports, dashboards, and board-level packs for leadership review.
- Monitor risks, issues, actions, and decisions (RAID) and proactively follow up with stakeholders.
- Support cross-functional alignment and identify interdependencies across workstreams.
3. Stakeholder & Vendor Coordination
- Stakeholder & Vendor Coordination Collaborate with internal teams and external vendors to ensure timely delivery of initiatives.
- Coordinate SAP/BY implementation activities when relevant (experience beneficial but not mandatory).
- Support training logistics (user lists, scheduling, coordination, attendance, feedback) as part of PMO deliverables.
4. Data Accuracy & Critical Thinking
- Validate, challenge, and question data shared by workstream leads to ensure quality and accuracy.
- Identify gaps, risks, or inconsistencies and escalate when needed.
What You'll Need To Succeed
- 4–6 years of experience in project management or PMO roles, ideally within large transformation programs.
- Strong understanding of PMO processes, governance, RAID management, and project reporting.
- Proficiency in project planning tools (MS Project, Excel, Smartsheet or similar).
- Ability to analyze and validate/challenge data shared by stakeholders.
- Experience with system implementation projects (SAP, BY, or similar) is a plus.
- Critical soft skills:
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Highly organized and detail-oriented
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Strong communication and follow-up discipline
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Confident engaging with stakeholders and surfacing risks
- High ownership, resilience, and ability to work under pressure
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Highly organized and detail-oriented
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
- Department
- STRATEGY, GROWTH, INNOVATION & INVESTMENT
- Role
- Project Manager
- Locations
- Dubai
Dubai
DIVERSITY
With our people at heart, we believe in building a diverse work environment that nurtures and celebrates people’s differences, offers equal opportunities to all and ensures that our team members have a sense of belonging.
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