INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

What you'll be doing  

As a Site Merchandiser you will curate & optimize the online shopping experience to maximise product visibility, enhance user experience and drive sales by:

1. Product Management:

• Manage/create/remove categories and collections on the website.

• Manage product recommendation and personalization tools.

• Ensure consistency of product SKUs and labels with ERP systems.

• Align with the Online Brand Strategy plan and assist the dedicated teams on operational actions for acquisition, promotion, retention, communication, etc.

• Liaise with the purchasing team for new launches (in line with all stores).

• Manage the launch of products, including content request from brands and stock request from purchasing team.

• Ensure all promotions are active online (including; discount promotions, GWP and PWP by country).

 2. Merchandising on Site:

•  Utilize sales and customer analytics to decide how products should be displayed online to maximize sales; this includes:

• Be a proficient user on SFCC to manage the merchandising online

• Work closely with product & tech teams to suggest & test new functionalities & on-site developments, tracking KPIs pre & post change

• Guarantee optimum brand presentation in homepages, landing pages and product description.

• Product assortment by best sellers, unsung heroes and new launches to optimize sales.

• Filters and main menu navigation update.

What you’ll need to succeed  

• Current experience as a digital merchandiser within a ecommerce retail environment

• Experience with launching Sites and Apps highly desired

• Strong analytical ability with proficiency in Microsoft Excel & experience with reporting tools e.g. Google Analytics

• High attention to detail to ensure product data integrity & website QC

• Commercial awareness and understanding of E-commerce KPIs as well as inventory / stock management 

• Ability to collaborate effectively with cross-functional teams, including buying, marketing, logistics & product. Ability to present clearly to both internally and externally 

• Highly experienced using CMS systems e.g. SFCC with ability to problem solve with understanding and influence on development scoping to optimize KPIs

What we can offer you  

With us, you will turn your aspirations into reality.  We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.  

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.  

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.